Privacy Policy

Effective Date: February 23, 2025 (GMT).

Welcome to HyperWaiver https://hyperwaiver.com. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your information.

Interpretation

In this document:
"Services" refers to hyperwaiver.com, hyperwaiver.app and associated services (collectively referred to as “Services”)
"Sites" means the application Internet sites operated by HyperWaiver and identified by the URL Domains hyperwaiver.com, hyperwaiver.app and their subdomains.
"Us", "our", "company", or “we” refer to the owner and operators of hyperwaiver.com and hyperwaiver.app.
"Customer", "Client", or "You" means any person or organization purchasing a product or service from us through the Sites.

1. Personal Information We Collect

• Name
• Email
• Address
• Telephone number
• Organization/company name
• Organization/company website
• Account credentials (i.e., username and password)
• Financial information

Additionally, we may collect any personal information you provide us in communications you send or provide when you interact with any communications tools on the Sites. The information described above is collected and stored electronically when you access/visit the Sites, purchase our products, use our products, request a demo of our products or sign up for a free trial, create an account with us, sign up to receive our newsletters and/or marketing communications, sign up for our webinars/events/forums or contact us.

Additionally, we collect non-personal data through web cookies.

2. Information Collected Automatically

When you use the Sites, we may automatically collect information about your computer hardware and software. This information can include:

• IP address
• Device type
• Browser type
• Operating system type
• Unique device identifier
• Internet service provider
• Language preference
• Access times and dates
• Geographic location
• Referring website addresses
• Browsing history
• Search queries
• Other technical details such as protocol status and substatus, bytes sent and received, and server information
• Actions you take while visiting the Sites

We use this information for various business purposes, including improving the Sites, troubleshooting technical issues, maintaining the quality of the Sites, and compiling general statistics about Site usage.

3. Cookies and Other Information Collection Tools

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies to store and honor your preferences and settings, enable you to sign in, provide interest-based advertising, combat fraud, analyze how our products perform, and fulfill other legitimate purposes.

We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them or they expire). The types of cookies we use include:

• Essential Cookies: These cookies are necessary for the Sites to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of the Sites. They help us know which pages are the most and least popular and see how visitors move around the Sites.
• Functional Cookies: These cookies enable the Sites to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Marketing Cookies: These cookies may be set through the Sites by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

We also use other tracking technologies such as web beacons, pixels, and mobile identifiers to collect information about your usage of our services and to deliver targeted advertisements.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or to alert you when a cookie is being sent. If you choose to disable cookies, some features of our site may not function properly.

4. Purpose of Data Collection

We collect this information to provide and improve our services and to better understand our clients' needs.

5. Data Sharing

We do not share your personal information with third parties except as necessary to provide our services, such as processing your payments through trusted payment processors.

6. Children's Privacy

Children's Privacy We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected such information, we will delete it.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by email.

8. Your Rights

If you wish to access, correct, or delete your personal information, please contact us at [email protected].

9. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at [email protected].